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Customer Service


Please allow us a few minutes of your precious time to introduce


The Pretty Stuffs


 

Here is where the easiest online-shopping happens for you!

We are your friendliest international Web-store that provides not only pretty, but high quality stuffs to you and your loved ones.

The Pretty Stuffs is committed to serving you the best we can! We see every single customer as a friend who is looking for things that they need for themselves or for their loved ones. We are merely extending our helping hand to you. We will treat you just the same as how we would want others to treat us.  

Our top desire is to make every one of your shopping experience an excellent and safe one with us.

 


Fast, simple & easy shopping is what

you get when you shop with us!



Our Quality

We are very quality-conscious and will only ship orders in its best quality. You will receive products exactly as advertised, 100% Authentic & Genuine, brand new, fresh, factory-sealed where applicable, and never been used before. Every item is carefully thoroughly inspected to be in perfect condition and professionally packed before it is ready to ship. If you are getting a gift for someone, just let us know and we will gift-wrap the item FREE of charge!

 

Our Delivery

Order ships within 2 working days (excludes Weekends and Holidays) after cleared payment. All shipment will include a tracking number and postal insurance to protect your package against loss. We want you to have a piece of mind and no hidden charges after your purchase. We will provide you the tracking number immediately when you wish to track your item.

As we process and ship your order directly from SINGAPORE, please note in general delivery estimate is within 9 to 15 working days after confirmed shipment. However most times customers reported they received their items earlier!

(Note: Working days do not include Saturday, Sunday & Public Holidays)

Though it is not generally recommended due to the high shipping cost, you may still contact us to arrange for express shipping / courier service (FEDEX, DHL, EMS, etc.) if you require an item urgently. You will receive your item in 2 to 4 days after confirmed shipment. However, we very much regret that Postage fee will apply. 

 

Our 100% SATISFACTION Guarantee

We provide 14-days FULL Money Back Guarantee for item that is received damaged, unsatisfactory of if you are in any way dissatisfied with the purchase.

Immediate refund will be issued to you through PayPal once we receive the item back in its original condition & unused. Please contact us within 14 days after receipt of item for any returns.



Our Communication

Please contact us as many times as you need, any time you need help with any queries and concern. We really care and we are always ready to help you in every way we can!





 

 
 
Welcome to The Pretty Stuffs, Check this box regularly for more promotions coming your way!